Job Description

Both part-time and full-time positions available. Higher Grounds Trading Co. seeks hard working and outgoing customer-oriented individuals to join our growing team of dedicated coffee professionals.

We seek people who are enthusiastic about our mission and passionate about exceptional hospitality. We encourage people of all ethnicities, race, gender, age, and sexual orientation to apply.

Full time opportunities are for our second cafe location opening in June at NoBo Mkrt, located in the Commongrounds building on 8th Street in Traverse City. NoBo baristas will also receive cross training for responsibilities involving food and bar service in a retail/restaurant environment. You do not need to have hospitality experience to apply; we only ask that you are excited to learn new things and provide exceptional service.

Primary Responsibilities:

*Provide top-notch, courteous and responsive service to our guests
*Craft and serve specialty espresso and brewed coffee drinks (as well as cocktails/beer/wine if you are cross trained for that role)
*Maintain a clean and organized work area
*Educate customers about the intricacies of making quality craft beverages and the purpose of our company

*Pleasant disposition with customers and staff
*Self-directed, organized, have a great attention to detail, and adaptable to aan ever-evolving workplace
*Able to lift up to 30 pounds repeatedly
*Able to stand, walk, and lift for an entire work day
*Maintain a professional appearance

The ideal candidate will enjoy a fast-paced, energetic workplace and find it unacceptable to be bored at work. We hope you'll be an enthusiastic supporter of social justice and environmental sustainability, dedicated to continually improving the quality of your work. We also hope you love coffee!

Position Compensation: Starting wage of $12-13/hour + tips.

About Higher Grounds: Higher Grounds Trading Co. was founded with the intention of creating and growing markets for fair trade, organic coffee. Our guiding principles are based upon internationally recognized fair trade standards and practices. We specialize in linking small-scale organic coffee farmers to those who appreciate a high-quality cup of coffee. Higher Grounds Trading Co. values involvement in community-enhancing initiatives, efforts to improve the coffee value chain, and the general promotion of economic, social and environmental justice.

To Apply:
Please answer the following questions in the form of a cover letter. Please email your response, along with your contact information and resume, to Though we are interested in the experiences that have shaped you, your cover letter is far more important than your resume.

1. Why do you feel you would be a good fit to work for Higher Grounds Coffee?
2. Give an anecdote that demonstrates your ability to be resourceful.
3. What past experience has most prepared you to work in this capacity?